Terms & Conditions

Terms & Conditions

Last Updated: June 28, 2026

Welcome to VexaPrime. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Us

VexaPrime is a UK-based online store offering premium skincare products from trusted international brands.

Business Name: VexaPrime

Website: https://vexaprime.store/

Email: support@vexaprime.store

Phone: +44 7403 781121

Business Address:

20 Margery Road
Dagenham, RM8 3AX
United Kingdom

2. Eligibility

By placing an order on our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

Product images are for illustrative purposes only. Actual packaging may vary depending on the manufacturer.

4. Pricing & Payment

All prices displayed on our website are shown in the applicable store currency and are subject to change without notice.

We accept secure payment methods available at checkout. Orders will only be processed after successful payment authorization.

5. Order Acceptance

After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Payment issues

  • Violation of these Terms & Conditions

If payment has already been received for a cancelled order, a full refund will be issued.

6. Shipping

Shipping times are estimates only and may vary due to carrier delays, customs processing, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses.

7. Returns & Refunds

Please refer to our Refund & Return Policy for complete information regarding eligible returns, exchanges, and refunds.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and website design, is the property of VexaPrime or its respective owners and may not be copied, reproduced, or distributed without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, VexaPrime shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited under applicable law.

10. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful content.

  • Misuse or interfere with the operation of the website.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Links

Our website may contain links to third-party websites for informational purposes. We are not responsible for the content, privacy practices, or policies of external websites.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon publication on this website.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

VexaPrime

Website: https://vexaprime.store/

Email: support@vexaprime.store

Phone: +44 7403 781121

Business Address:

20 Margery Road
Dagenham, RM8 3AX
United Kingdom

Business Hours (UK Time)

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed