Privacy Policy

Privacy Policy

Last Updated: June 28, 2026

At VexaPrime, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from our store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Business Name: VexaPrime

Website: https://vexaprime.store/

Email: support@vexaprime.store

Phone: +44 7403 781121

Business Address:

20 Margery Road
Dagenham, RM8 3AX
United Kingdom

2. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order history

  • Payment information (processed securely through third-party payment providers)

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on our website

  • Referral website

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver products

  • Communicate about your orders

  • Respond to customer service inquiries

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails if you have opted in

4. Payment Information

Payments are processed securely through trusted third-party payment providers. VexaPrime does not store your complete payment card details on our servers.

5. Cookies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Improve website performance

  • Remember your preferences

  • Analyze website traffic

  • Enhance your shopping experience

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting providers

  • Analytics providers

  • Fraud prevention services

  • Legal authorities when required by law

All third-party service providers are expected to protect your information and use it only for the services they provide.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal information

To exercise these rights, please contact us using the details provided below.

9. Marketing Communications

If you subscribe to our newsletter, we may send you promotional emails about new products, offers, or updates.

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Comply with legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

11. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

VexaPrime

Website: https://vexaprime.store/

Email: support@vexaprime.store

Phone: +44 7403 781121

Business Address:

20 Margery Road
Dagenham, RM8 3AX
United Kingdom

Business Hours (UK Time)

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed